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» E-GOVERNMENT SOLUTIONS |
Public Services
A solution developed by Pegaso Tecnología using best practice for internet websites.
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The Public Service Portal is a solution developed by Pegaso Tecnología using best practice for internet websites.
At present, municipal councils and federal agencies provide public services that vary greatly in three main aspects: Coverage, Quality (service levels) and Exploitation of Technological Resources.
Today, public and private organizations alike focus on customer service. Although the importance of this has been recognized, greater efforts are required to identify opportunities for improvement in a more systematic way.
It is in our interest to promote operational and technological improvements that provide agencies with benefits in the following areas:
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Social |
As perceived by the public. |
Economic |
Doing more with less. |
Political |
Increased public loyalty as a result of the agency’s improved performance. |
The Public Service Portal may be personalized on different levels. Below is a brief description of each level of the portal:
The Public Service Portal allows you to focus on different sectors of the population, such as business people, students, homemakers and so on.
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