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» BUSINESS SOLUTIONS
Implementation de IT Best Practice
Pegaso Tecnología listens to clients’ needs in order to provide complete advice

Currently you cannot develop IT solutions without having conducted an appropriate architectural review of the organization.

We begin our assessment of the company with the Business Architecture. We review applications architecture (including data architecture) and we conclude with infrastructure architecture (including hardware, security and communications).

Only with a complete overview is it possible to integrate new applications and maintain a sense of how IT might develop for each organization. The Pegaso Tecnología team listens to clients’ needs, but also provides advice in relation to the complete overview, with emphasis on non-functional criteria that may hamper business objectives (such as workload, availability, security, capacity planning, recovery, etc.) and on the possibility of evolving toward open models that allow the integration of new business modules, using SOA (Service Oriented Architecture) know-how.

Business Architecture

    At Pegaso Tecnología we have a group of business architects that use our analysis model, based on the main Business Architecture definition frameworks (Zachman, TOGAF), to carry out a thorough, detailed review of existing and future organizational processes, information systems, human resources and organizational units. This provides us with an analysis of the gap between the current status and the desired position of the organization, the strategic business and IT initiatives that are required to close the gap, and an implementation map for these initiatives.

Applications Architecture

We offer services for the design and architectural assessment of business applications.

    Design

      We design Applications Architecture and specify the software components, working methods and tools that are required to manage the construction of applications in J2EE or .Net architectures. We will define an architectural strategy, the “granularity” of the components, the separation between logics, common services such as security, and the use of infrastructure resources to pursue the fundamental goal of facilitating your company’s business objectives with a cost-benefit balance.

    Assessment

      We use methodologies developed for architectural assessments by the SEI (Software Engineering Institute), such as ATAM® (Architecture Tradeoff Analysis Method®), which provide guidelines for the assessment of software architectures and allow:

    • Validation of design strategies of IT architects and designers

    • Clarification of quality attributes for requirements

    • Improvement of architectural documentation

    • Documentation of architectural decisions

    • Identification of main risks in lifecycle of IT solutions


AFITS® - Advance Framework for IT Services

What is it?

It is a reference framework that allows us to establish working methods in the IT area. The framework is made up of the following products:

  • PfSoft.- Processes focused on developing IT solutions.

  • Oper-IT.- Processes focused on operations and support for IT assets.
    The main components of AFITS are:

    • Processes:
      SThe main steps to be followed in a process are set forth, depending on input and output levels, the roles involved and deliverables.

    • Procedures:
      Details of the steps that constitute the processes, to provide greater clarity and specification of the expected results or activities.

    • Forms (Templates):
      Documents with the necessary content to confirm to the models and methodologies involved.

    • Guidelines:
      Explanations of the use of tools or the theory behind the development of the necessary elements.

    • Policies:
      Rules governing the process.

    • Plans:
      Templates for developing plans needed according to methodology.

    • Tools created and integrated to create an automated, point-to-point operating framework for processes.


PFSoft

What is it?

A series of processes, procedures, guidelines and policies that govern how Software Development Projects are developed and managed in a Software Factory. The areas of CMMI covered by PfSoft are detailed below:

Engineering Support
RDM Requirement Development and Management CM Configuration Management
TS Technical Solution PPQA Process & Product Quality Assurance
VER/VAL Verification / Validation MA Measurement & Analysis
PI Product Integration DAR Decision Analysis & Resolution
Project Management Organization
PMCP Planning, Monitoring & Control of Project OPFD Organizational Process Focus and Definition
RSKM Risk Management OT Organizational Training

  • PFSoft was developed according to the philosophy that processes should be aligned with best practice. In this case, the model used was CMMI and the methodology implemented was RUP. This was done using automated tools to effectively allow the operations of the Software Factory to occur naturally, with tools aligned according to defined processes.

Level of Detail

  • The following diagram shows the existing alignment from the highest level, i.e. the model that determines what should be done, down through the methodology that tells us how to do it and ending with the tools that allow us to facilitate processes for daily tasks.


Oper-IT

What is it?

A series of processes, procedures, guidelines and policies that govern how operations are supported by IT. The ITIL areas covered by Oper-IT are illustrated below:

  • Oper-IT was developed according to the philosophy that processes should be aligned with best practice. In this case, the model used was ITIL and the methodology implemented was the best practices set forth in the BMC Service Management Process Model®. This was done using automated BMC Remedy Service Management® tools to effectively allow the operations of the Software Factory to occur naturally, with tools aligned according to defined processes.

Level of Detail

  • The following diagram shows the existing alignment from the highest level, i.e. the model that determines what should be done, down through the methodology that tells us how to do it and ending with the tools that allow us to facilitate processes for daily tasks.


Implementation

The factors we consider in our implementations include those stated below:

  • Vision and Strategy: The overall direction that determines the role and position of IT within the business
  • Direction: IT goals and objectives for strategy achievement
  • Processes: The processes established to achieve the goals and objectives defined
  • People and Culture: The necessary characteristics and skills in staff to comply with processes defined
  • Culture: The required behavior and attitude relating to the role of IT within the business
  • Technology: The necessary technological infrastructure and tools to facilitate the processes
In all process implementations, we take the following into account:

    PEOPLE
    • Offers clarity on improvement expectations by management
    • Offers support elements for adoption of model
    • Defines roles and widens scope of vision in different positions
    • Based on team collaboration and horizontal integration of shared tasks and commitments
    • Creates sense of achievement of goals and satisfactory results
    • romotes recognition by organization in response to improvements in execution

    PROCESSES

    • Based on CMMI, ITIL and PMBoK Models
    • Develops tasks assigned to existing roles
    • Allows rapid adoption but is flexible in establishing best practices for client
    • Allows establishment in short time of defined process that everyone is familiar with, according to a proactive model of continuous improvement

    • Offers common language for internal IT use
    • Facilitates definition of roles, deliverables and follow-up on IT supplier service management.

    TECHNOLOGY

    • Facilitation of processes using technology
    • Technological solution achieved through integration of tools
    • Selection of tools based on model coverage
    • Selection based on integration capacity into solution environment
    • Credibility based on hands-on experience, not on team-produced documents
    • Support capabilities for partners
    • Objectives: Efficiency, Governability and Control
    • Easy to use and adopt
    • Automated processes: Process is controlled, consistent and repeatable

If integrated processes and tools are already present, this system may be adopted even more efficiently, as in a short space of time operations may begin according to best practices, with a reduction in the time needed to transform a theoretical model into a tangible product ready to be used in daily IT operations.


Benefits of Adopting and Implementing AFITS®

Real Productivity

  • Cost reduction: less re-working and re-testing.
  • Less frequent defects and errors: less problem shooting.
  • Less delay and deficiency management: fewer updates.

    Effective Planning

    • Better estimation of time and resources.
    • Less frequent defects and errors: less problem shooting.
    • Less delay and deficiency management: fewer updates.

    Coherent Organizational Culture

    • lity assurance, auditing and inspection system.
    • Greater communication and process control.
    • Staff trained in applying process improvements.

    Technology and IT Methodology Management

    • Supervision, evaluation and coordination of projects developed and/or operated by external suppliers.

    • intenance and operation of systems developed by externals suppliers using same methodological frameworks they were developed with.

    Benefits for Client/User.

    • Greater quality perception.
    • Budgets and programs prepared with better estimation methods for time and resources.
    • Client Satisfaction Guarantee: Specification and follow-up on client’s requirements in a controlled way.

    • Better client or user support.

Finally, it must be noted that the main beneficiaries of the technological improvements adopted are the client / users. They receive services and products developed punctually, at a lower cost and with quality assured, and an operating environment that is controlled and monitored to guarantee the availability of IT services.



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Software Factory

Phone + 52(55) 5980·8604
fabricasw@pegasotecnologia.com

Operations

Phone + 52(55) 5980·8677
operacion@pegasotecnologia.com




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Colonia Bosques de las Lomas, México D.F., C.P. 05120.

+52 (55) 5980·8600

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